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#1 16-05-14 10:23:28

spyder_steve
Verified Member
From: Leicester
Registered: 24-07-08
Posts: 274
Website

Go-instruct failed in a court battle

I don't know where to start on this..

I returned a car back to go-instruct (formally known as Cosgrove Contracts) back in Sept 2013.
there was some slight damage to it but I felt it was with their "fair wear and tear guide"
A couple of weeks later they invoiced me for £337.20, minus the bond fee of £150, and issued a 7 day letter for £187.20  sad

So I emailed them explaining I was within my rights to refuse the claim, a couple of weeks after that I got a court letter explaining they were taking me to court in Northampton, I defended the claim, sent my evidence in etc and had it transferred to Leicester.

I had a hearing today (Friday 10th May 2014) to find out they actually backed out of the claim and discontinued the claim, and the case is closed.

I was so looking forward to the battle as I had every proof against them, although they said they were confident in the case they backed out a couple of days ago, which I knew nothing about.

The courts told me I've got to contact Go-Instruct and get it in writing, however the courts won't provide evidence that this case is closed..

I've contacted Go-Instruct today and gave them 7 days to return my bond fee plus interest and loss of lessons today. lol

Goes to show you, if you believe your right, stick to your guns and prove that these company's cannot take the pee out of us ! cool


Grade: B
Sign language Specialist (BSL 1, 2 and pre level 3)

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16-05-14 10:23:28

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Re: Go-instruct failed in a court battle



#2 16-05-14 13:26:16

martin_t
Verified Member
Registered: 30-12-06
Posts: 357

Re: Go-instruct failed in a court battle

Hope you get your bond fee without having to go to court again.

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#3 18-05-14 09:22:03

spyder_steve
Verified Member
From: Leicester
Registered: 24-07-08
Posts: 274
Website

Re: Go-instruct failed in a court battle

They're insisting it goes to court to get the bond back ! hmm


Grade: B
Sign language Specialist (BSL 1, 2 and pre level 3)

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#4 18-05-14 17:25:22

ratty
Member
Registered: 05-02-11
Posts: 466

Re: Go-instruct failed in a court battle

From what you have said, Go-instruct has not "failed in a court battle", they have chosen not to go to court. The two are very different.

This may not be the end of your problems unfortunately.

Last edited by ratty (18-05-14 22:36:53)

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#5 18-05-14 21:29:02

AUTAX
Verified Member
Registered: 22-07-11
Posts: 1,032

Re: Go-instruct failed in a court battle

It's the franchise issue on the other foot. Franchise Owner threatens court. ADI says go ahead and walks away. FO looses out.

Vehicle Lease company says take us to court. ADI decides not to and ADI Looses bond but learns a valuable lesson.

Lesson to all other leasers, have scratches and alloy scuffs repaired before returning the car. My Citroen was expected to be perfect when returned. Alloy scuffs repaired, 3x£40. Bumper scratched to primer, localised spray job £80.

I was quoted £80 a wheel by BUMP repair shop and £150 bumper respray by local "friend".

Never understood why a car should be returned in perfect condition after 2 years having knowingly been used as a driving school car. You can bet your life the prospective buyer won't be told it's history. Like all the thousand ex BSM cars that went onto the forecourts of Vauxhall dealers up and down the land. Dealerships were forced to accept their quota to sell on.


Be Fear-less, go GEAR-LESS!

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#6 19-05-14 07:02:12

martin_t
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Registered: 30-12-06
Posts: 357

Re: Go-instruct failed in a court battle

Was the £40 alloy cost and £80 respray what Citroen charged?

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#7 19-05-14 20:37:59

russchaplin2410
Verified Member
From: Nottingham
Registered: 15-01-14
Posts: 22
Website

Re: Go-instruct failed in a court battle

You've done well sticking to your guns. I always buy my own car and then trade in after three years so I don't get any nasty surprises from leasing companies.


I'm Russ Chaplin. I teach driving in the Nottingham area. I am also a driving instructor trainer. visit me at driving lessons Nottingham

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#8 19-05-14 22:16:55

AUTAX
Verified Member
Registered: 22-07-11
Posts: 1,032

Re: Go-instruct failed in a court battle

martin_t wrote:

Was the £40 alloy cost and £80 respray what Citroen charged?


No, God knows what Citroen would charge.

I actually went to another Citroen dealer who I have used for servicing and asked who they used to sparkle up cars that were traded in to go on their forecourt. Surprisingly this guy is a lot cheaper than local body work repairers and he is mobile.

The car would probably get that treatment had it gone back with defects but Citroen would have charged a lot more to cover their expenses.


Be Fear-less, go GEAR-LESS!

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